Downtown Hotel



The Downtown Hotel Guest Assistance Center

To improve upon our customer service, the Guest Assistance Center was created to assist you with questions or concerns regarding an upcoming or recent stay at our hotel.

Whether it's a refund request, a charge concern or folio copy, the Guest Assistance Center will log your inquiry and route it to one of our team members for review and resolution.

The data you enter allows us to address your inquiry in a timely fashion, improving your resolution experiences and our service delivery.

Click the “Begin Request” button to start.



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